Customer Service & Support
Acronis Support mission:
to create Customer success.
Acronis Support vision:
to be the undisputed leader in software service and support.
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Customer HandbookLearn the keys to managing your account and products and working effectively with Acronis Support Popular Topics 
Customer Testimonials
The support agent has been right on top of my problem every day for several weeks. We have exchanged numerous messages, files and test reports. He has not let a day go by without letting me know the status of my issue, requesting new tests or giving me some technical suggestions.
His professionalism and persistence to assist me was refreshing. You just don't get that kind of assistance from every company!
Michael S. Customer Central Management Team  "Our goal is to create Customer success" Ed Benack
Chief Customer
Officer  "Customers come first" Aliya Rakimgulova
Director of Customer Service and Support  "Make it Right for the Customer" Megs Suratkal
Senior Director Global Customer
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Acronis International GmbH.
All rights reserved.
IQPC Call Center Excellence Awards: Runner-Up in best Call Center
ICMI Global Call Center of the Year Award, 2011 Silver Award for Strategic Value
CCG Russian and CIS Call Center Awards, 2012 Best Small Call Center