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Customer Service & Support

Acronis Support mission:
to create Customer success.
Acronis Support vision:
to be the undisputed leader in software service and support.

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Customer Handbook

Learn the keys to managing your account and products and working effectively with Acronis Support

Backup Solution Wizard

The Acronis Backup Solution Wizard will help you compile an order depending on the IT-infrastructure of your company and additional needs for simplified management of backups.

Acronis Backup & Recovery Comparison Chart

Full list of features coming with each license of Acronis Backup & Recovery 11.5.

Customer Testimonials

I used the online chat support a few minutes ago, and I have to say that this was the BEST experience i have EVER had. I can't tell you enough how pleasurable it was to be able to talk to someone who is not stuck to a script and unable to think. I asked a simple question and got a fast accurate answer. It was INCREDIBLE!!! I wish every company worked the way yours does in this department. Words just don't express enough how thrilled I am, and written words are even worse.

Robert D.