Acronis Resource Center

Virus Making Office Sick?

The security dialog box in Microsoft Office it tells me that I don't have a virus scanner installed. But I've got one on the computer. Isn't it working?

Your virus scanner is probably working just fine. However, Windows doesn't recognize it because it isn't doing things exactly the Microsoft way.

Microsoft Office XP includes and API (Application Programming Interface) for anti-virus software. This allows the software to check documents in Word, Excel, and PowerPoint for Trojans or viruses. However, not all anti-virus programs, including some of the major ones, use the Office API. If the program doesn't use Microsoft's API, Office won't detect it and it thinks the system is unprotected.

You can check to see if this is the problem by examining the security settings. Start Word, PowerPoint or Excel, go to the 'tools' menu, point to 'macro' and click on 'security'. This will show you whether your security level is set to 'high', 'medium' or 'low'. If it is set to 'high' and the message at the bottom of the text tells you virus scanners are installed, you have probably diagnosed the situation.

To eliminate the message, set your security level to 'low'. However, only do so if you're sure your anti-virus software is up to date and is designed to catch Trojans, malicious macros, and viruses that might be embedded in Office documents.


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